This role blends application development with cutting-edge AI capabilities. You will work on the ServiceNow platform, leverage AIA Studio for low-code AI workflows and build intelligent solutions using technologies like Agentic AI, Retrieval-Augmented Generation (RAG) and Knowledge Graphs (KGs). Your work will help transform how sales, marketing and customer-facing teams operate.
Join our Core Backend Team as a Software Engineer! You'll build and maintain underlying systems and tools for developers and customer support. Collaborate across the company to build the foundation they need. With autonomy and data-driven iteration, you'll play a critical role in empowering developers to build products that spark better teaching and learning.
We're seeking a highly skilled Senior IT Enterprise Applications Engineer with a specialization in Salesforce development to work with a collaborative, globally distributed team. You will lead or participate in the design, development of functionalities in Salesforce org. You will also investigate and resolve complex technical issues and system outages.
Play a key role in consistently advising the team on pragmatic technical approaches to problems that encourage engineering excellence and developer happiness. Structure coherent and iterative actionable plans toward delivering effective solutions across the planning surface. Plan ahead by strategically architecting scalable web APIs, component libraries and backend systems that serve the team roadmap goals.